In the Event of an Accident

Have You Been Involved in a Road Accident?

Have you been involved in a road accident? The steps to take will vary depending on whether there were injuries or not, and you might need a replacement vehicle. At Capitale Chrysler, not only can we repair your vehicle, but we can also help you quickly find a substitute vehicle!

Here are some tips on the procedures to follow after a road accident, whether people were injured or not.

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Québec, QC

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Filling Out an Accident Report

The accident report is a simple yet extremely important tool for documenting a road accident. It allows you to describe the event and record essential information such as:

•The names and addresses of the drivers involved
•Their license numbers
•Their vehicle registration numbers
•Their insurance details

This document plays a key role in recording the circumstances of the accident, helping your insurance company assess your liability and determine any potential compensation.

Two drivers filling out an accident report near their vehicles

Contacting Emergency Services in Case of Injuries

If the accident has not resulted in any injuries, the intervention of law enforcement is not necessary. However, in the event of injuries, even minor ones, to one or more people, it is crucial to immediately notify emergency services. The police will then draft an accident report that will be sent to the Quebec Automobile Insurance Corporation (SAAQ).

If you have hit an animal, it is required to report it to the authorities in certain circumstances, whether the animal is domestic or wild. You are specifically required to report any animal over 25 kg to the nearest police station to avoid a $300 fine and a loss of 9 demerit points.

Furthermore, if you collide with a wild turkey, a bird of prey, a moose, a deer, a coyote, or any other animal on the mandatory reporting list, regardless of their weight, it is necessary to contact a wildlife protection officer.

Person calling emergency services in front of a broken-down car

Contacting Your Insurer

Following a traffic accident, it is crucial to contact your insurer quickly, whether you plan to make a claim or not. It is important to inform them of the details of the incident.

Your insurer will assess the damage to your vehicle to determine the potential compensation amount. Remember, your insurance company's approval is essential before proceeding with repairs.

Getting Your Vehicle Repaired at Capitale Chrysler

Once you have received the go-ahead from your insurer for repairs, entrust your car to the professionals at Capitale Chrysler. Our team, specialized in after-sales service and bodywork, will work to restore your car to perfect condition and get it back on the road quickly. We will also ensure effective communication with your insurer for the follow-up of your file, offering you peace of mind.

In the event that your car is deemed irreparable after the accident and considered a total loss, you may need to acquire a new vehicle. We are here to assist you through this process.

Finding a New Vehicle

Aware of the pressure an accident can create and the urgency of finding a new means of transport, our sales advisors are committed to supporting you in finding a new or used vehicle that meets your expectations, allowing you to get back on the road as quickly as possible.